Privacy & Cookies Policy

At TenderLoops, your privacy is important to us. This policy explains how we collect, use, and protect your personal information when you visit or make a purchase from our store.

1. Information We Collect

When you visit our website, we automatically collect certain information about your device, including your web browser, IP address, time zone, and cookies installed on your device.

We also collect information about how you interact with our store, including the pages you view and the products you engage with.

When you make a purchase, we collect personal information such as your name, email address, billing details, and payment information.

2. How We Use Your Information

We use your information to:

• Process and deliver your orders
• Provide access to your digital downloads
• Communicate with you regarding your purchase
• Improve our website and customer experience
• Prevent fraud and ensure security

3. Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small data files stored on your device that help us understand how visitors use our store.

We use cookies to:

• Remember your preferences
• Analyze website traffic
• Improve performance and usability

You can disable cookies through your browser settings at any time.

4. Sharing Your Information

We may share your information with trusted third parties such as Shopify and payment providers (e.g., PayPal or Stripe) to operate our business.

We do not sell or rent your personal information to third parties.

5. Data Retention

We retain your information for our records unless you request deletion.

6. Your Rights

You have the right to access, update, or delete your personal information. If you would like to exercise these rights, please contact us.

7. Changes to This Policy

We may update this policy from time to time to reflect changes in our practices or legal requirements.

8. Contact Us

If you have any questions about this policy, please contact us at:

Email: contact@tenderloops.com